Instructor

English For the Hotel and Catering Industry

4 Weeks

All levels

57 lessons

10 quizzes

73 students

Overview
Curriculum
Instructor
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This course will teach you the necessary English language skills for use in the hotel and restaurant environment. You will learn important English grammar and vocabulary for working in the restaurant, hotel and catering industry. English is one of the most widely spoken languages in the world and a major requirement for almost anyone working in the tourism or restaurant industry.

The course is taught by experienced and qualified English language teacher professor Julia Rybinska.

Language level

Intermediate to early advanced
The Council of Europe’s Common European Framework levels B2 to C1 (IELTS 5.5-7.5, TOEFL 87-114)

Participants and entry requirements

This course is aimed at students with at least an elementary level of English.

Course description

Most food services and drinking places workers spend most of their time on their feet-preparing meals, serving diners, or transporting dishes and supplies throughout the establishment. Upper body strength often is needed to lift heavy items, such as trays of dishes, platters of food, or cooking pots. Work during peak dining hours can be very hectic and stressful.

Employees who have direct contact with customers, such as waiters and waitresses or hosts and hostesses, should have a neat appearance and maintain a professional and pleasant manner. Professional hospitality is required from the moment guests enter the restaurant until the time they leave. Sustaining a proper demeanor during busy times or over the course of a long shift may be difficult.

Kitchen staff also needs to be able to work as a team and to communicate with each other. Timing is critical to preparing more complex dishes. Coordinating orders to ensure that an entire table’s meals are ready at the same time is essential, particularly in a large restaurant during busy dining periods.

This course is designed to help learners develop the language and skills necessary for hospitality positions as bar or restaurant staff. The course covers practical skills in speaking, listening, reading and writing as appropriate to dealing with tourists.

Activities during the course may include custom-programmed reading, gap fill, listening, spelling, writing, and speaking activities.

This online course will teach you the essential English language skills required to work in a hotel, starting from how to answer general hotel inquiries, to outlining a hotel’s check-in and check-out procedures.

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What will you achieve?

Answer restaurant customer questions using the definite article and the indefinite article

Recommend and compare restaurant dishes using adjectives and comparative adjectives

Discuss the passive voice in describing restaurant dishes

Describe restaurant dishes using past-participle adjectives

Explain the correct expressions te use during the three stages of restaurant service

Explore new vocabulary and terminology relating to hotel, restaurant and catering industry

Professor Rybinska Julia

Doctor of pedagogical sciences, professor (HAB), the head of the foreign philology department at Kyiv national university of Culture and Arts Certified teacher of English language An examiner of the international exams An author of the unique methodology of teaching languages ‘Creative Teaching‘ Certified practical psychologist, child and adolescent psychoanalytic Studied in the USA Owner of the creative language school Polyglot Speaks fluently in 7 languages An author of famous contemporary songs, is a professional translator, and is an internationally known scientist